No-shows are an engagement metric
Executive Directors and principals report “conference participation” to boards. A booked slot that never arrives is not participation — it is inventory waste and a wasted teacher hour.
Levers that work
- Reliable confirmations at booking time (email/SMS)
- Day-of reminder with room or check-in instructions
- Easy reschedule before the night — harder after
- Release policy: unconfirmed holds return to the pool at a published time
What to measure
Booked rate, show rate, and “changed within 24 hours.” If you only measure sign-ups, you will celebrate a full grid that emptied at 5pm.
One booking path for families. Live dashboards for staff. Built for conference night.