Lock policy before creative
Refund rules, table sizes, and sponsor benefits should be written before the invite design. Development should not invent policy in the comment thread of a proof. Executive Directors own that lock.
Day-of roles
- Box office lead
- Donor greet lead (not the same person)
- Volunteer shift lead (SignUpGo roster)
After-party metrics
Track comps, no-shows, and door exceptions. Those numbers improve next year’s holdback policy more than a vibe-based debrief.
Reserved seating for school plays, galas, and community venues — with human setup.
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