The annual tax on families
Every fall, the same packet returns. Families copy last year’s answers incorrectly. Staff re-key data. Nobody trusts the directory.
What a portal actually is
Not a prettier PDF. A household record that persists: people, relationships, contacts, documents, and payment methods — with permissions that match how families actually work (two households, grandparents, shared custody).
Migration without boiling the ocean
Start with one program’s registration. Import what you trust; leave the junk. Expand after the first season proves the pain is gone.